Shipping Policy – Koral Company

1. Shipping Costs

🚚 Free shipping on all orders
There are no additional shipping charges.

2. Processing Time

Orders are processed after payment confirmation. Processing times may vary but typically occur within a reasonable timeframe.

3. Delivery Time

Estimated delivery time is 7–10 working days.
Delivery times are estimates and may vary depending on location, carrier, or unforeseen circumstances.

4. Shipping Method

Orders are shipped via trusted third-party carriers. Tracking information may be provided once the order has been shipped.

5. Delays

Koral Company is not responsible for delays caused by:

• Postal or courier services

• Customs procedures

• Force majeure events

6. Incorrect Address

Please ensure your shipping address is correct. Koral Company is not responsible for orders delivered to incorrect addresses provided by the customer.

7. Damaged or Lost Orders

If your order arrives damaged or is lost during shipping, please contact us at alphalconcept@outlook.com within a reasonable time so we can assist you.