Privacy Policy

Privacy Policy – Koral Company

This Privacy Policy describes how Koral Company collects, uses, and protects your personal information.

1. Company Information

2. Personal Data We Collect

We may collect the following information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

  • Payment details (processed securely via Shopify and payment providers)

  • IP address and browsing behavior

3. Purpose of Data Collection

Your data is used to:

  • Process and deliver orders

  • Handle payments and refunds

  • Communicate about your order

  • Improve our website and services

  • Comply with legal obligations

4. Data Sharing

We only share your data with third parties when necessary, such as:

  • Payment providers

  • Shipping partners

  • Shopify platform services

Your data is never sold to third parties.

5. Data Retention

Personal data is stored only as long as necessary to fulfill the purposes stated above or as required by law.

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw consent at any time

  • File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise your rights, contact alphalconcept@outlook.com.

7. Security

We take appropriate technical and organizational measures to protect your personal data.